The International Institute of Hotel Management (IIHM) has added another remarkable milestone to its legacy. At the ABP Smart Education Summit 2025 held in New Delhi, IIHM was presented with the 'Excellence in Global Hospitality Education' award by Union Education Minister Shri Dharmendra Pradhan, recognising the institute's pioneering contribution to global-standard hospitality education and transformative technological integration.
During the ceremony, Minister Pradhan lauded IIHM for redefining hospitality education in India by "building global pathways from Indian classrooms," and credited the institution with contributing to India's growing soft power in service leadership and innovation.
The award was received by senior executives of IIHM New Delhi on behalf of Dr Suborno Bose, Chairman of IIHM, entrepreneur, visionary educationist, and globally recognised AI evangelist in the hospitality domain.
Reacting to the conferring of this award Dr Bose said, "This recognition is a testament to IIHM's vision of inclusive, future-forward education that fuses tradition with technological intelligence. It strengthens our resolve to position India as the global epicentre of hospitality learning."
AI + Hospitality: A Revolution Led by India
Dr Bose has been at the forefront of driving the global conversation on Artificial Intelligence in hospitality and tourism. In 2024, his groundbreaking book, 'Harmonizing Human Touch and AI in Tourism & Hospitality,' was launched by Union Minister for Tourism, Shri Gajendra Singh Shekhawat, at the Bharat 24 Summit in Goa.
Minister Shekhawat saw the book as a visionary roadmap that places India on the frontlines of intelligent hospitality and credited it for "offering a model for the ethical and strategic integration of AI in a people-first industry."